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Thermal Hug Compress


The NÜI thermal hug not only provides warmth and reminds you of the warmest hug, but also relaxes muscles, de-stresses, relieves pain and completely relaxes the body. Use it hot or cold.

Made in Colombia   

The NÜI thermal hug not only provides warmth and reminds you of the warmest embrace, but also reduces muscle tension in the neck area and completely relaxes the body. Use it hot or cold.

Warmth with the Thermal Hug compress: Special to provide warmth, relaxes contracted muscles in the neck and shoulder area, its sensation of well-being helps to reduce high stress levels, soothes the cold as you can put your hands in its little pockets at the end.
How to use: put it in the microwave oven for 2 to 3 minutes depending on its power.

Use it to warm you up in special moments of relaxation, how about: thermal hug, movies and popcorn?

Cold with the Thermal Hug compress: Helps with general inflammations, to reduce migraine and perfect for after surgical interventions that require local cold.
Mode of Use: put the hug in a plastic bag and put it in the refrigerator for 2 hours.

Do not wash
Do not overheat and, if this happens, put the product under cold water to avoid serious burns.

NÜI thermal hug and other products for the body that will help you sleep better. We are at your service, do not hesitate to contact us by Whatsapp.

Outer material: Cotton
Inner material: Mix of seeds
Measurements: 60 cms strip



We offer FREE WORLDWIDE SHIPPING on orders over $150USD to USA, Canada and LATAM and over $250 USD worldwide.

Delivery time frames

Once your order is placed, please allow 2 working days for your order to be dispatched. We will send you an email with all the tracking information. 

For international orders, we offer:


Delivery time:

USA: 2-3 days 

Europe: 3-5 days

Asia: 5-7 days

International orders

We assume the shipping cost, but the import costs are a responsability of the purchaser. You should be aware that all countries have different laws regarding the importation of certain products. Unfortunately, we have no control over these charges and are unable to provide estimates of import cost as they differ widely from country to country. Please note that understanding such import restrictions and the payment of any associated costs is considered a responsibility of the purchaser/receiver/importer. We recommend you to contact your local customs office for current charges before placing your order or visiting duty calculation websites such as www.dutycalculator.com.

Agents  in rare cases may delay delivery.

We offer exchanges and credit notes as we want you to be happy with your purchases. Our credit notes are also valid for 12 months and can be redeemed online.

We are committed to our customers’ 100% satisfaction. Therefore, if they are not fully satisfied with their purchase they can send it back within 10 days after they receive it and we will give them a credit note. The order has to be made only through our website (chilabags.com) and not through other retailers.

Please have in mind the cost of return must be paid by the customer unless the items is faulty.

Deciding not to pay import duties is not eligible for a full refund.

Requests for exchange must be made within 7 days of receiving your order via email to contacto@nui.com.co

Returns will only be accepted if items are returned unworn, with the original sale tags attached and in the condition that they were received.

Please note that we are unable to offer refunds, returns or exchanges on sale items, unless an item is faulty.

We ask that returned items be shipped via express or registered mail to our Colombian mailing address as below:

Carrera 10 # 94A – 07
Bogotá, Colombia

Please email customer service for a return approval before shipping back the package.

Remember that if you decide to return any product, you should assume the return cost and the new shipping cost.


If you refuse a shipment from NUI you are responsible for the original shipping charges and the cost of returning the package to NUI. This amount will be deducted from your merchandise credit.

If you provide us with a wrong shipping address, we are not responsible for the reoccurring shipping fee.

Free shipping

For the main cities of Colombia for purchases over $ 150 USD

Suport 24/7

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Shipping all over the world

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